Support Services

If you are concerned about your own or a loved one’s drinking, there are dedicated information and support services available across the country. You can also find a comprehensive list of alcohol treatment services and details of regional drugs and alcohol task forces on the HSE website.

Always call 999 (or 112) if someone is seriously ill, injured or their life is at risk.

  • Get Urgent Help

    Childline

    The Irish Society for the Prevention of Cruelty to Children (ISPCC) is Ireland’s oldest and most well-known children’s charity.  The ISPCC provides unique 24 hour phone, online and text support for children and young people through their Childline service.

    Freephone: 1800 66 66 66
    Text HELP, BULLY or TALK to 50101

    Pieta House

    Pieta House provides specialised national services and support for people in suicidal distress or engaging in self-harm. The Pieta House suicide helpline is open 24 hours a day.

    Freephone: 1800 247 247
    Text HELP to 51444

    Samaritans

    This number is free to call from both landlines and mobiles, including pay-as-you-go mobiles. You do not need to have any credit or call allowance on your plan to call.

    Freephone: 116 123
    Text HELP to 51444

    Email: jo@samaritans.ie

  • Alcohol & Drugs

    HSE Drugs & Alcohol Helpline

    The HSE Drugs and Alcohol Helpline is a free and confidential, active listening helpline and email support service offering non-directive support, information, guidance and referral to anyone with a question or concern related to substance use.

    Freephone: 1800 459 459

    Email: helpline@hse.ie

    Al-Anon

    Al-Anon is a a support group for people affected by someone else’s drinking, be it a friend or a family member. The Al-Anon Confidential Helpline operates from 10am-10pm, 7 days a week, 365 days a year.

    Helpline: 01 873 2699

    Email: info@alanon.ie

    Alcoholics Anonymous

    Alcoholics Anonymous (AA) is a Twelve Step Fellowship dedicated to helping anyone suffering because of their drinking. Through mutual support, the AA aims to help its members achieve and maintain sobriety. There are no membership fees.

    Office: 01 8420700

    Email: gso@alcoholicsanonymous.ie

    Alcohol Forum

    The Alcohol Forum is a registered charity based in the North West of Ireland that works to prevent and reduce alcohol related harms in communities.

    Office: 074 91 25596

    Email: info@alcoholforum.org

    SASSY: Substance Abuse Service Specific to Youth

    SASSY is a HSE community service providing support to young people under 18 years of age, resident in Dublin North City and County for whom drug use or alcohol use is having a significant negative impact on their daily lives.

    Office: 01 856 6837

    Email: SASSY@hse.ie

    YoDA: Youth Drug and Alcohol Service

    YoDA provides assistance and treatment to under 18’s who are having problems related to their drug or alcohol use for people living in LHO areas Dublin South-West & Dublin South City. YoDA provides expert treatment based on the individual needs of the service user.

    Office: 01 921 4978

  • Mental Health

    50808

    This is a free 24/7 text service, providing everything from a calming chat to immediate support for people going through a mental health or emotional crisis – big or small.

    Text HELLO to 50808

    YourMentalHealth Information Line

    The YourMentalHealth Information Line is a phone service you can call any time. A member of the team can tell you about: 1) The mental health supports and services available to you, and 2) How to access different services provided by the HSE and their funded partners. Please note: this is not a counselling service.

    Freephone: 1800 111 888

    Aware

    Aware provides support services for individuals managing their own experience of depression or bipolar disorder, as well as to people who are concerned about a loved one.  The organisation provides a range of services including group meetings offering support and information, a telephone and email support service, and a range of education programmes for teenagers and workplaces. Aware’s Support Line is available Monday to Sunday from 10am – 10pm.

    Freephone: 1800 80 48 48

    Email: supportmail@aware.ie

    HeadsUp

    Heads Up is a 12-week programme to learn how you can manage your mental and physical wellbeing, make social connections and plan for the future. The programme is run by South Dublin City partnership and currently working with men in the Tallaght and Clondalkin area, with plans to develop a programme for women in the future.

    Tallaght: 01 464 9300

    Clondalkin: 01 450 8748

    Email: info@sdcpartnership.ie

    Jigsaw

    Jigsaw, The National Centre for Youth Mental Health, provides vital supports to young people (12-25 years) with their mental health by working closely with communities across Ireland.

    Office: 01 472 7010

    Email: info@jigsaw.ie

    Mental Health Ireland

    Mental Health Ireland promotes positive mental health and wellbeing to all individuals and communities. Through a network of Mental Health Associations, they support people who experience mental health difficulties on their journey of recovery.

    Office: 01 284 1166

    Email: info@mentalhealthireland.ie

    Spunout.ie

    SpunOut.ie is Ireland’s youth information website, created by young people for young people. It aims to educate and inform readers about the importance of holistic wellbeing and how good health can be maintained, both physically and mentally. Spunout.ie provide a text message support service where you can text anonymously to talk with a trained volunteer. Standard SMS rates may apply.

    Text SPUNOUT to 086 1800 280

    Email: hello@spunout.ie

    Turn2Me

    Turn2Me uses technology to connect people, promote mental wellbeing and help prevent suicide, open to people over 18. This service is non-religious, non-political, non-judgemental, confidential and anonymous.

    Visit www.turn2me.ie for more information on available support services.

  • Sexual Health

    The Dublin Rape Crisis Centre

    A national organisation offering a wide range of services to women and men who are afftected by rape, sexual assault, sexual harassment or childhood sexual abuse. This website provides contact details of all Rape Crisis Centres nationally that provide free advice, counselling and support for survivors of sexual abuse.

    National 24-Hour Helpline: 1800 77 8888

    For those who are deaf or hard of hearing DRCC provide a text service (Mon-Fri between 8.00am – 6.30pm): 086 823 8443

    Email: counselling@rcc.ieinfo@rcc.ie

    Rape Crisis Network of Ireland

    The Rape Crisis Network of Ireland is the representative umbrella body for Rape Crisis Centres.

    Visit www.rcni.ie for more information on available services.

    HSE Sexual Health and Crisis Pregnancy Programme

    A portal for information on sexual health, wellbeing and support services available from the HSE. This website provides information on sexual health, unplanned pregnancy and specific information for parents and professionals.

    Visit www.sexualwellbeing.ie for more information.

    Irish Family Planning Association

    The Irish Family Planning Association (IFPA) is Ireland’s leading sexual health provider. They provide contraception, pregnancy counselling, abortion care, sexual and reproductive health services and training.

    IFPA Appointment Line: 1850 495 051

    Email: reception@ifpa.ie

    The Dublin Well Woman Centre

    The Dublin Well Woman Centre is a not-for-profit organisation that champions women’s sexual health at every life stage, providing a range of primary health care services, family planning, counselling and sexual health services.

    Office: 01 874 9243

    Email: info@wellwomencentre.ie

  • LGBTI+

    BeLonGTo

    BeLonG To Youth Services is the national organisation supporting lesbian, gay, bisexual, transgender and intersex (LGBTI+) young people aged between 14 and 23 in Ireland. They offer a specialised LGBTI+ youth service with a focus on mental and sexual health, alongside drug and alcohol support.

    Office: 01 670 6223

    Email: info@belongto.org

    Gender Identity Family Support Line

    The Gender Identity Family Support Line is a volunteer-led listening and support service for families of trans and gender non-conforming people in Ireland. It is an initiative of Transgender Equality Network Ireland (TENI) and LGBT Ireland. The line is open from 6-9pm on the second and fourth Sunday of the month.

    Support Line: 01 907 3707

    LGBT Ireland

    LGBT Ireland is a national support service for Lesbian, Gay, Bisexual and Transgender people and their families and friends. The National LGBT Helpline provides a confidential listening, support and information service: Mon-Thurs, 6:30pm to 10pm / Friday, 4pm to 10pm / Sat-Sun, 4pm to 6pm. The Transgender Family Support Line is open Sunday, 6pm to 9pm and Tuesday, 10am to 12pm.

    LGBT Helpline: 1890 929 539

    Transgender Family Support Line: 01 907 3707

    Email: info@lgbt.ie

  • Emergency Services

    Emergency service teams respond to all kinds of emergencies, including overdose, urgent mental health concerns and suicidal crisis. Emergency services include the ambulance service, the Gardaí, Fire Brigade and the Coastguard.

    Calling 999/112:

    Always call 999 (or 112) if someone is seriously ill, injured or their life is at risk.

    When you call 999, try to stay calm and to speak slowly and clearly. The operator will have questions for you and will ask for your location, your phone number and the service you require. Your call will then be transferred to the Emergency Service Control Centre. Don’t hang up the phone until the operator tells you to do so.

    If the line is busy, don’t hang up – your call will be answered as quickly as possible. The call is free of charge and can be dialled from a mobile phone or fixed line phone.

    Read more detailed information on what to do in an emergency on the HSE website.

  • COVID-19 HUB

    Gov.ie Parents Centre

    Trusted sources for updates on Covid-19 and links to key information about supporting your family to stay safe and well during this period.

    Gov.ie In This Together campaign

    Advice, tips and activities on how you can look after your mental wellbeing, stay active and stay connected.

    Alone

    Alone operates a COVID-19 support line for older people

    Call: 0818 222 024 (8am to 8pm, Monday to Friday)

    Email: hello@alone.ie

    Marie Keating Foundation

    Nurses are available to answer questions you have regarding COVID-19

    Call: 01 628 3728

    Email: info@mariekeating.ie

    Irish Cancer Society

    Phone and online support for anyone undergoing cancer treatment and is concerned about Covid-19

    Cancer Nurseline 1800 200 700 (9am to 8pm, Mon to Thurs, 9am to 5pm, Fri to Sun)

    E: cancernurseline@irishcancer.ie

    Irish Heart Foundation

    Irish Heart Foundation nurses provide support for people living with the effects of heart disease or stroke (9am to 5pm, Mond to Fri)

    Call: 01 668 5001

    Email: support@irishheart.ie

    Diabetes Ireland

    Phone and online support for people living with diabetes

    Helpline: 01 842 8118

    Email: info@diabetes.ie

    Women’s Aid

    Providing phone support and information to callers experiencing abuse from intimate partners.

    National Freephone Helpline 1800 341 900 (24 hours a day, seven days a week)

    Irish Men’s Sheds Association

    Phone and email advice and support to men’s shed members.

    Call: 01 891 6150

    Email: info@menssheds.ie